RSA Online NSW

This course is currently not available.

After completing our RSA course we will issue you with a Nationally Recognised Statement of Attainment which can be used to work in most states.

In order to work in Victoria you will also need a Victorian RSA Certificate of Completion.

To be issued with this certificate you must apply for and successfully complete the Liquor Control Victoria (LCV) bridging course, and then complete the short mandated module: "Sexual Harassment and Assault: Recognise, Prevent and Respond" via the LCV Online Learning Hub.

Both of these steps are conducted by the Victorian Government and are free-of-charge.

Please note that to be eligible for the bridging course you must have resided outside Victoria when completing the course and must provide proof of that residency to LCV.

We will provide you with details of how to begin this process once your course has been successfully completed.

The above information is current as of January 2026.

Claim within 24 hours of your invoice being marked paid, provided no course on the invoice has had all its assessment tasks successfully completed. At least one course must include this offer. Refunds apply to all items on the invoice, less a $9 administration fee per course enrolment. A different fee recorded for your enrolment will be shown in your invoice breakdown. All associated enrolments will be archived and course access will end. Full conditions are set out below. Your statutory rights are unaffected.

1. Availability

   The money-back trial is available where at least one course on the invoice was expressly advertised as including this offer at the time of purchase. In that case, the trial applies to all course enrolments and other items on the same invoice, subject to the remaining conditions of this trial.

2. 24-hour claim period

   Visit /account/trial-refund/ to sign in, check your invoice and view the refund breakdown. Agree to the declaration and submit your claim within 24 hours of the date and time your invoice is marked as paid in our system. If online submission is unavailable, contact support within that period. Checking eligibility alone does not submit a claim. This deadline applies to submission of your claim, regardless of when we process it.

3. Assessment completion

   At the time you submit your claim, no course included on the invoice may have had all its assessment tasks successfully completed. If the student has successfully completed all assessment tasks for any course on the invoice, the entire invoice is ineligible for this trial.

   Administrative tasks are excluded when determining assessment completion. These include tasks which are not part of the course assessment e.g. verifying your USI, completing a declaration or fulfilling an identification requirement. Outstanding administrative requirements do not preserve eligibility once all assessment tasks for any course on the invoice have been successfully completed.

4. Refund amount and administration fee

   For a valid claim, we will refund the full amount paid for all items on the invoice, less a $9 administration fee for each course enrolment, unless a different fee is recorded for that enrolment. Your invoice breakdown shows the applicable fees. This fee is retained from your payment and is non-refundable under this trial.

   For example, an invoice containing three course enrolments at the standard fee will have a total administration fee of $27.00 deducted from the refund.

5. Whole-invoice refunds only

   A claim under this trial applies to the entire invoice, including all course enrolments and other items on that invoice. You cannot select individual enrolments or items for a refund while retaining others on the same invoice.

6. Course access and student records

   When you make a valid claim, all course enrolments associated with the invoice will be archived, and the student will no longer be able to access or continue those courses under those enrolments.

   Archiving an enrolment does not delete the student's records. As a registered training organisation, we retain records as required by our legal and regulatory obligations.

   Retaining these records does not guarantee that an archived enrolment can be restored, that previous course progress can be reinstated, or that the student can later resume from where they stopped. If the student subsequently re-enrols, they may need to repeat learning activities or assessments, subject to any applicable requirements to recognise previously completed units or qualifications.

7. Your rights under Australian Consumer Law

   This trial is an additional benefit and does not exclude, restrict or modify any rights or remedies available under the Australian Consumer Law or other applicable laws.

   The eligibility conditions, 24-hour deadline, assessment-completion restriction, whole-invoice requirement and administration fee apply only to claims under this voluntary trial and do not limit any separate statutory entitlement to a refund or other remedy.

Streamline Training can enrol persons into nationally recognised courses who are from Australia or any other country, as long as they are not considered to be an “Overseas Student”. We do not allow “Overseas Students” or anyone who holds a Student Visa. including any dependants, to complete training with us.

An “Overseas Student” is defined in the ESOS Act 2000 as a person (whether inside or outside Australia) who holds a student visa (as defined in regulation 1.03 of the Migration Regulations 1994).

This includes the following subclasses of visa:

• a Subclass 500 (Student) visa;
• a Subclass 570 (Independent ELICOS Sector) visa;
• a Subclass 571 (Schools Sector) visa;
• a Subclass 572 (Vocational Education and Training Sector) visa;
• a Subclass 573 (Higher Education Sector) visa;
• a Subclass 574 (Postgraduate Research Sector) visa;
• a Subclass 575 (Non‑Award Sector) visa;
• a Subclass 576 (Foreign Affairs or Defence Sector) visa.

“Overseas Students” can only enrol in nationally recognised courses with training organisations who are registered on CRICOS as specified in Section 8 of the ESOS Act. Streamline is not registered on CRICOS and have no plans to register on CRICOS in the future.

Any person who is not an Australian citizen must have their visa status verified before they can enrol in any nationally recognised course. This check requires the submission of the person's passport/immiCard number and country of issuance, which is then verified automatically using the Department of Home Affairs' VEVO system.

Check your visa subclass:
Department of Home Affairs visa check

To complete this assessment you will need to have the following Learning, Language and Numeracy (LLN) skill levels:

• Learning levels of 3 indicates that you should be able to understand concepts such as hazards, safety signs and laws, and be able to apply that understanding to a workplace environment.
• Reading levels of 3 indicates that you should be able to read and understand basic worksite related materials such safety signs and OHS requirements
• Writing levels of 3 indicates that you should have the ability to engage in activities such as writing simple reports and maintaining basic documentation.
• Oral Communication levels of 3 indicates that you should be able to ask effective questions, engage in discussions, relay information and otherwise communicate clearly with colleagues and customers.
• Numeracy levels of 2 indicates that you should be able to engage in problem solving using basic mathematics, such as understanding chemical labels and information about hazards.

If you are not sure whether your LLN skill levels meet these standards you can use our LLN Self-Assessment Tool.

If you feel you may need assistance with your training, or have any questions please contact us.

1. Existing cardholders are not required to undertake a full training course to renew their relevant RSA or RCG.
2. You cannot get another competency card through our RTO if you already have a current one
3. Renewals within 28 days of the expiry of a competency card must be done through Liquor and Gaming NSW
4. If you hold an interim certificate and are reaching the five year expiry date you must apply for a photo competency card before you can undertake the renewal process​​
5. For further information on card renewals or to confirm if your expiry had been extended refer to Liquor & Gaming NSW website

For this course you will need to have access to the following PPE items, which meet the Australian Standards as listed below:

1. Eye protection - AS/NZS 1337.1 Personal eye protection Eye and face protectors for occupational applications
2. Hearing protection - AS/NZS 1270 Acoustics - Hearing protectors
3. Head protection (hard hat) - AS/NZS 1801 Occupational protective helmets
4. High visibility vest - AS/NZS 4602.1 High visibility safety garments class day/night

Click here to view examples of the required PPE or to purchase the PPE online

Lodge your application by taking the following documentation to a Service Tasmania Shop and paying the appropriate fee:

• a completed application form
• a copy of the Statement of Attainment (certification) confirming the successful completion of the course. This must include your name, RTO number, date of issue and training unit (CPCWHS1001 or CPCCWHS1001)
• your evidence of identity documents

Streamline will provide you with the application form and the Statement of Attainment (certificate) upon successful completion of all the course requirements.

Click here to see the current application fee
Click here to find a Service Tasmania Shop location

An application for a construction induction card must be made within 60 days after the issue of the training certificate. 

Service Tasmania will review the documentation and forward it to WorkSafe for processing. If you do not receive your card within 60 days from lodgement, you will need to contact WorkSafe.

For the purposes of this condition an 'eligible RSA certification' means a current RSA certification or endorsement from another State or Territory held for completing an RSA course or RSA refresher course provided:

• by an RTO that delivers the ASQA nationally accredited RSA training, or
• by another RTO or training organisation approved to deliver on behalf of, or by that State or Territory.

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. If you do not provide your information, we cannot enrol you in one of our courses.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

For more detailed information, refer to Streamline's Privacy Policy https://www.streamline.edu.au/privacy-policy

How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

• administration of VET, including program administration, regulation, monitoring and evaluation
• facilitation of statistics and research relating to education, including surveys and data linkage
• understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact information

At any time, you may contact Streamline to:

• request access to your personal information
• correct your personal information
• make a complaint about how your personal information has been handled
• ask a question about this Privacy Notice

Contact Us

The purpose of the Disability supplement is to provide additional information to assist with answering the disability question.

Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.

If you indicated the presence of a disability, impairment or long-term condition, please select the area(s) in the following list:

Hearing/deaf

Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.

Physical

A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.

Intellectual

In general, the term ‘intellectual disability’ is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.

Learning

A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.

Mental illness

Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a person’s usual pattern and level of functioning.

Acquired brain impairment

Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.

Vision

This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.

Medical condition

Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohn’s disease, cystic fibrosis, asthma or diabetes.

Other

A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.

As of July 2019, new conditions from WorkSafe will affect your eligibility to complete the White Card course online.

If you enroll before July 19th 2019 you will have until September 6th 2019 to complete your course. If you do not complete your course in time you may not be eligible to re-enroll under the new conditions. Should you not complete your course before the cut off date, and are not eligible to enroll again, you will not be provided with a refund.

To check if you will be eligible to enroll in the online course after July 19th 2019

Click here

All staff and learners are expected to maintain high standards of academic honesty and integrity.

General misconduct is where a learner acts dishonestly, harasses other learners or staff, interferes with students or staff, prevents or disrupts the learning of others, disobeys/fails to comply with contractual or legal requirements, damages or steals Streamline property or Intellectual Property (IP) or the property of others, alters, defaces or improperly accesses Streamline documents or records, prejudices the reputation of Streamline or otherwise acts in an improper manner. General misconduct includes the misuse of any facility in a manner which is illegal or which is or will be detrimental to the rights or property of others. This includes the misuse, in any way, of any computing or communications equipment or capacity to which the learner has access.

Academic misconduct is defined as any attempt to cheat, falsify, plagiarise or otherwise act dishonestly in undertaking an assessment task, or assisting other learners to do so. This includes any attempt to gain advantage from unauthorised possession or use of Streamline's learning or assessment materials or other intellectual property.

Learners may be accused of cheating if they seek to gain advantage by unfair means such as copying another students’ work, or in any way mislead or deceive a trainer/assessor about their knowledge, identity, ability, or the amount of original work they have done. Cheating can include collusion or plagiarism or any other method of presenting the work of another person without acknowledgment or referencing.

Cheating may also include breaching any process for undertaking assessment tasks, compromising the assessment activities of other learners, or impersonating a learner or facilitating a person to impersonate a learner in any assessment activity.

Any attempt or conspiracy to attempt academic misconduct is still academic misconduct, regardless of whether or not the attempt was successful.

For the purpose of assessment preparation and submission, learners are not permitted to work in collaboration with others.

Any person accused of misconduct are regarded as innocent of the alleged misconduct until they have either admitted to it or been found by proper inquiry to have so behaved.

Where general or academic misconduct has occurred by a learner, Streamline will take disciplinary action. This action may include, but is not limited to:

• A formal caution being issued;
• A requirement to re-sit an assessment or undertake additional assessment, at additional cost to the leaner;
• Cancellation of enrolment regardless of progress;
• Exclusion from future enrolment with Streamline, and/or
• Report incidents that are not compliant with Streamline’s Academic Conduct Policy to the appropriate regulator, where required by regulations or licensing conditions.

Learners are notified in writing of penalties as a consequence of any misconduct. The grounds for appeal are:

• Procedural irregularities, and/or
• Factual errors on which the decision was based and which were of such magnitude as to invalidate the decision.

Appeals must be lodged in writing with the Training Operations Manager by writing to appeals@streamline.edu.au within 20 days of the date of the learner being notified of the penalty. The appeal process commences within 10 working days from the date of receipt of the learner’s appeal.

The process for making an appeal depends on the nature of the alleged misconduct and may require one or more of the following:

• A written statement
• A statutory declaration
• Evidence disputing the charge of misconduct

In the event that a learner has engaged in academic misconduct or general misconduct and the penalty includes cancellation of enrolment resulting in the learner being unable to receive the unit of competency, and/or exclusion from other Streamline courses, Streamline will review the offence to determine if there are grounds for a refund.

Whether or not a refund is granted is at the discretion of Streamline. A decision will be made in line with Streamline’s Refund Policy. If a refund is granted, Streamline will deduct an administration fee from the refund amount for time and resources used in providing administrative support services to the learner. The administration fee is 50% of the course(s) and any other relevant fees (current 01/01/2019).

You must be 14 years old to undertake this course. You cannot proceed any further as you do NOT meet the minimum age requirement. If there is an issue with your details and you do meet the age requirement please contact us at (02) 8259 0310 or info@streamline.edu.au